Information Obligations of Online Shops

Attorneys for Online Shops in Germany: Legal Representation of Internet Companies

ZELLER & SEYFERT consists of experienced German litigation attorneys who are specialized in the legal representation of international internet companies, online shops, online pharmacies, online stores etc. in Germany in and out of court. Online shops have to heed a number of information requirements on their websites if they want to comply with German and EU online law. Our attorneys will help your internet company to build up a legally stable online shop according to German law. If your online company is not in accordance with German and EU law, competitors on the German market and certain consumer protection agencies have the right to force your company to comply with German and EU law. Non-compliance with German and EU law constitutes unfair competition to the detriment of other competitors on the German market.

The internet and media law department of our law firm is headed by Attorney Dr. Christian Seyfert, LL.M. (USA). He is a Certified Copyright & Media Law Specialist as well as a Certified IP Law Specialist. The legal representation of internet companies, online shops, online pharmacies and online stores is part of Christian’s daily practice. He has helped international online companies in Germany for many years. Please just chat with him about your online business ideas and your legal needs concerning German and EU internet law.

Typical cases of information requirements for online shops in Germany:

  • Imprint on a website
  • Data protection declaration / privacy provisions
  • Obligation to inform consumers about their fixed-term right to cancel long-distance transactions
  • Agreement on the costs for returning goods in case of cancelling a long-distance transaction by the consumer
  • Description of the key properties of the advertised goods and services
  • Price quotations on a website according to the German Regulation on Price Quotations
  • Delivery times and other delivery conditions
  • Transparency of the product ordering process
  • Payment possibilities and other terms of payment
  • Information on when and how the agreement is going to be formed online
  • Storage and retrievability of the formed agreement
  • Agreed upon language of the agreement
  • Information for identifying and correcting input errors
  • Submission to codizes of conduct
  • Displaying certificates, e.g. Trusted Shops certificate
  • German Regulation on Packaging
  • German Regulation on Batteries
  • German Law on Electronic Devices: Notice and information requirements
  • „Button“-solution: Naming the order button „Order for Money“ or „Buy“
  • Sending the customer all relevant information in text form, e.g. the terms and conditions, imprint, information on the fixed-term right to cancel the contract etc.

Attorneys for Online Shops in Germany: Legal Representation of Internet Companies before German Civil Courts

ZELLER & SEYFERT is a German litigation law firm with experienced litigation attorneys. Our attorneys are specialized experts in representing international internet companies, online shops, online pharmacies and online stores before German civil courts. An internet company is committing unfair competition in trade if it does not comply with German internet law and its information requirements. In Germany, court review of unfair competition disputes is done by specialized commercial courts. These specialized commercial courts are located with the general German civil courts.

Litigation in internet and media law matters, in particular with regards to heeding German information requirements of online shops to consumers, is our forte. Please contact our attorneys if you are in a legal dispute in Germany concerning German information requirements of online shops to consumers. Our attorneys are internationally minded and easy to talk to.

Attorneys for Online Shops in Germany: Legal Representation of Internet Companies in Summary Proceedings (Speedy Trials)

Unfair competition matters concerning German information obligations of online shops to consumers are usually of particular urgency. The violation of these information requirements regularly constitutes unfair competition to the detriment of other competitors on the market. ZELLER & SEYFERT will seek an injunction on behalf of your internet company, if one of your competitors on the German market does not abide by German internet law and its information requirements of online shops to consumers.

If a German court issued an injunction against your company and this injunction has already been served to your company by one of your competitors on the German market, a swift reaction by a German attorney to the German court is necessary to avoid further legal problems. Our attorneys will file an opposition motion with the German court to get the court injunction rapidly cancelled. Google

ZELLER & SEYFERT’s litigation attorneys are used to injunction proceedings in summary proceedings in internet and media law disputes from their daily legal practice before German courts. Your company can expect a swift response from our attorneys when you contact our law firm with an urgent case.

Attorneys for Online Shops in Germany: Cease and Desist Letters – Pre-Litigation Representation of Internet Companies out of court

According to German law it is generally required that claimants first inform the infringing party with a cease and desist letter about their legal violations and seek a solution of the case out of court. If your internet company rushes with an unfair competition matter to court without having tried to solve the case out of court, the German court may very well burden your company with the entire costs of the lawsuit (court fees plus attorney fees of all parties), even if your company later wins the entire lawsuit.

ZELLER & SEYFERT will efficiently act on behalf of your internet company out of court. Our attorneys will demand from your unfair and infringing competitor that he ceases and desists from not complying with the information requirements of German internet law. Our attorneys will also demand damages and other forms of compensation from your infringing competitor on behalf of your internet company. If your competitor chooses not to cooperate with our attorneys and continues not to comply with the information requirements of German internet law, our attorneys will swiftly commence legal measures against your unfair competitor in order to enforce the rights of your online company before the proper German court.

Attorneys for Online Shops in Germany: Defending Internet Companies in Legal Disputes

If unfair competition claims related to German internet law and its information requirements have been asserted against your internet company, our attorneys will act quickly on behalf of your company. Our attorneys will carefully evaluate the legal situation and take all necessary steps to improve the legal situation for your company. If your company has already received a complaint or other legal documents from a German court or German court documents have been served to your company otherwise, a quick response by a German attorney is regularly necessary. Our attorneys will act quickly to avoid negative legal consequences to the detriment of your company. Our attorneys will defend your company vigorously and check if counter-claims to the benefit of your company are possible.

Litigation in internet and unfair competition law matters is our attorneys’ forte. ZELLER & SEYFERT are seasoned litigators who will defend your internet company proficiently before German courts.

Attorneys for Online Shops in Germany: Legal Analysis of your Online Shop whether it complies with German Law

The best way to protect your internet company from lawsuits is to build up a website which entirely complies with German law. Our attorneys are familiar with German and EU law. They are in particular specialized in German and EU internet law. They will analyze your online shop in detail and suggest necessary improvements and changes.

Our attorneys will analyze in particular the following legal texts on your website:

Your Contact Person in Matters concerning Information Obligations of Online Shops

Do you still have questions about German internet law? Your contact person in our law firm for all issues related to internet law and its information requirements to online shops as well as the law against unfair competition is Attorney at Law Dr. Christian Seyfert, LL.M. (USA). Christian is a Certified Copyright & Media Law Specialist and a Certified IP Law Specialist. He is the head of the internet and media law department of ZELLER & SEYFERT. Please just contact Christian by e-mail (seyfert@zellerseyfert.com) or by phone (+49 (0)69-58 80 972-40).

 

Recommended links:

Live Chat - Protokoll

_+
img

Live Chat - Protokoll